Shipping & Delivery Policy

WATCHESKI — VINTAGE & PRE-OWNED TIMEPIECES

Last updated: 11 October 2026

At Watcheski, we recognise the importance of safely delivering valuable and collectible timepieces. All orders are carefully packaged and dispatched using secure, tracked delivery services.

1. Delivery Destinations

Watcheski currently offers delivery to eligible addresses within the United Kingdom only.

International shipping is not available through watcheski.com. International customers may contact us regarding purchases through our authorised eBay sales channel.

2. Shipping Method

All website orders are dispatched using Royal Mail Special Delivery Guaranteed by 1pm.

This service provides:

• End-to-end parcel tracking.

• Signature and delivery confirmation.

• Next-working-day delivery service, subject to Royal Mail's terms and eligible destinations.

• Compensation options selected according to the shipment's value, subject to Royal Mail's eligibility and claims conditions.

All shipments are packaged securely to minimise the risk of damage during transit.

3. Delivery Charges

Shipping charges are determined by the total order value:

Order Value	Delivery Charge
Up to £750.00	£12.95
£750.01–£1,000.00	£15.95
£1,000.01–£3000.00	£23.95
Above £2,500.00	By individual arrangement

All applicable delivery charges are displayed before checkout.

4. High-Value Purchases

Orders exceeding £2,500 require an individually agreed delivery or collection arrangement.

Royal Mail's standard Special Delivery compensation options do not exceed £2,500.

Where appropriate, Watcheski may arrange alternative insured delivery or collection, with the details and applicable charges agreed before the purchase is completed.

5. Dispatch & Delivery Times

Orders are normally prepared for dispatch within one to two (1–2) working days following payment confirmation, unless otherwise stated.

Once dispatched, Royal Mail Special Delivery generally provides delivery by 1pm on the next eligible working day, subject to posting deadlines, postcode restrictions and service conditions.

Dispatch and delivery estimates are not a guarantee that an order will arrive the day after purchase.

Customers will be notified of any material delays.

6. Tracking & Delivery Confirmation

Tracking information will be provided following dispatch.

Customers are responsible for providing accurate delivery information and should ensure that the parcel can be received at the nominated address.

If incorrect delivery details are identified, please contact Watcheski immediately.

Once a parcel has been dispatched, address amendments may not be possible.

7. Lost, Delayed or Damaged Parcels

Where Watcheski arranges delivery, responsibility for the goods ordinarily remains with Watcheski until the customer, or a person nominated by the customer other than the carrier, takes physical possession of them in accordance with applicable law.

Should an order arrive damaged, incomplete or not arrive as expected, please contact us promptly.

We strongly request that suspected transit damage be reported within forty-eight (48) hours of delivery wherever reasonably possible.

Please retain all packaging and provide photographs or other relevant evidence where available.

Reports submitted after 48 hours will still be assessed in accordance with applicable consumer law.

Watcheski will investigate concerns with Royal Mail and provide any remedy required by law.

8. Delivery Insurance & Compensation

Watcheski selects the appropriate Royal Mail Special Delivery compensation option according to the shipment's value and the applicable carrier terms.

Compensation is subject to Royal Mail's conditions, exclusions, eligibility requirements and claims procedures.

Courier compensation does not constitute an unconditional guarantee of reimbursement at the retail selling price.

Nothing in this section limits Watcheski's legal responsibilities towards customers.

9. Contact Information

For shipping or delivery enquiries, please contact:

Watcheski
Email: hello@watcheski.com

Unit 19, 2–4 Exmoor Street
London
W10 6BD
United Kingdom

Nothing in this policy excludes or restricts statutory consumer rights.